Privacy Policy

Last updated: March 08, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company refers to Cogni5 Inc, Delaware, with registered office at 8 The Green STE D, Dover, Delaware, County of Kent, 19901, USA.
Application refers to Talkido, the software program provided by the Company.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Application or the Website or both.
Website refers to talkido.com, accessible from https://talkido.com
You means the individual accessing or using the Service, or the parent/caregiver on behalf of a minor child.

Compliance with FERPA and COPPA

Talkido is committed to protecting children’s and students’ information in compliance with the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA).

We do not collect or store children’s voice recordings on our servers. All audio content created through the device remains local and fully under the family’s control.
We require verifiable parental consent before collecting any personally identifiable information (PII) from children under age 13.
Parents, guardians, and schools have the right to review, update, or request deletion of their child’s information at any time.
Educational data generated by the Service (such as activity logs, accuracy, and engagement metrics) is only accessible to parents, caregivers, and authorized educators.
We do not share student information with third parties for advertising or commercial purposes.

Collecting and Using Your Personal Data

Types of Data Collected

Parent/Caregiver Information: Email, first and last name, phone number, shipping/billing address.
Child Data: Limited learning activity logs (e.g., correct/incorrect responses, time on task, game levels). No voice recordings are collected or stored.
Payment Information: Processed securely by Stripe; we never store your full credit card details.
Usage Data: Device information, IP address, browser type, and usage analytics.

Parental Rights and Choices

Parents and caregivers may review, correct, or delete any personal data collected from their child.
Parents can revoke consent and request deletion of all associated data by contacting us at info@talkido.co.
We provide clear notices about our data practices and obtain consent before collecting any information from children under 13.

Data Security

All transmissions are secured with SSL encryption.
Data stored on our servers is protected with industry-standard encryption and access controls.
We conduct regular security assessments and maintain strict protocols to prevent unauthorized access.

Sharing of Data

We may share personal data only:

With service providers (e.g., Stripe for payments, shipping carriers for deliveries).
With schools or educators, only with parental consent or as permitted under FERPA.
When legally required (e.g., in response to lawful requests by authorities).
Never with advertisers or marketers.

Data Retention

We retain caregiver account information as long as the account is active or as needed to provide services.
Educational usage logs are stored for the minimum time necessary to support progress monitoring and may be deleted at any time upon parental request.

Changes to This Policy

We may update this Privacy Policy as needed. Any significant changes will be communicated via email and posted prominently on our website.

Contact Us

For questions about this Privacy Policy or to exercise your rights, you can contact us:

Email: wecare@talkido.co
Phone: (360) 821 7605